People with disabilities
Prepare your visit
Mondo Verde is a park situated in a hilly area, so you’ll be walking up and down the hill. The park features stairs, as well as alternative routes to avoid them. Almost all the main paths are paved, making them accessible in a wheelchair.
Summer Tickets 2026
These prices are valid from March 30, 2026, through August 30, 2026.
Attractions
Do you have a medical condition that prevents you from standing in line for a long time at an attraction? If so, you may enter many attractions through the exit. If you have a disability, you will need a special wristband. You can request one at the Reception Desk.
Mondo Verde only issues a special wristband to people who can demonstrate that they need it, such as through the Autipas, Hidden Disabilities Sunflower, or the European Disability Card, or as a wheelchair user.
Important information about the special wristband:
- The special wristband can only be used once every 15 minutes on the same ride.
- A special wristband allows a maximum of one user to enter the attraction. If the person with a special wristband requires an escort due to, for example, height restrictions, the escort must be an adult.
Alternative entrance facilities:
- The exits at the attractions do not have a winding layout.
- Physical obstacles may be present, such as stairs.
- There is no separate exit at the Sailor & Pirate.
- There is no separate exit at the Sky Dive.
On quiet days, such as during rainy weather, the attractions are open on a rotating basis. Because there are fewer visitors in the park, everyone has the chance to experience the attractions multiple times, even more so than on a busy day. If you want to ride an attraction but don’t see any staff at that attraction, walk to the next attractions until you see a staff member, or walk to the Alhambra and tell them which attraction you’d like to ride.
Light and sound
Due to the sound and light effects, we would like to warn visitors about the following attractions: The Pearl, Mondo Volare, Disco Drive, Havana’s Tornado, Havana Spinning Adventure, Safari Carousel, El Niño, and the Pirate Splash. It is important to note that there are sound and light effects in the attraction area, which may cause overstimulation.
Background mood music is played at the park entrance.
In the Alhambra and at the Pancake House, there is colored lighting and background mood music.
In the Tuscan Villa and near the Rice Cart, there is background mood music and lighting.
Between the Pancake House and the Disco Drive, there are stuffed animal vending machines. These produce sound and light effects.
In the China World Garden near the Great Wall, there is background music.
On the terrace near the Pirate Splash, there is background music.
Heat and moisture
The Tropical Paradise is heated and humid.
Pirate Splash, Sailor & Pirate, and El Niño are water attractions where you can get wet.
Lakes, streams, rivers, and ponds are located throughout the park.
De-stimulate
It’s not possible to de-stress in fixed spots in the park. There are quieter corners, but finding these spots depends on the day of the week.
Extra tips
Do you have noise-canceling headphones? Bring them along; they’ll make it easier to tune out the sounds if they’re too intense.
Visit Mondo Verde on a weekday outside of school holidays and public holidays for the best chance of a quieter experience.
Service dog or guide dog
Service dogs or guide dogs with the proper documentation are permitted in our park. Mondo Verde asks that you contact the Reception desk in advance via info@familieparkmondoverde.nl.
The service dog or guide dog must be wearing a special harness that indicates it is a service dog.
Service dogs or guide dogs are not permitted in the Tropical Paradise, the World Garden Australia, the Bird Paradise, or near the enclosures of the African lions and Bengal tigers (as this disturbs the animals).
Terms and Conditions for Visitors with Disabilities
- The “Visitor with a Disability” ticket is only available at the box office. Tickets already purchased (online) – including those from external partners – cannot be refunded at the ticket office.
- The price for visitors with disabilities cannot be applied toward admission fees that have already been paid.
- By purchasing admission tickets, the person with a disability agrees to the terms and conditions set forth in the “Visitors with Disabilities” policy and the Park Rules.
- To ensure that all visitors to Mondo Verde have an enjoyable day—including those with disabilities—these guidelines have been established to ensure that our attractions are accessible to everyone.
- These terms and conditions apply to—and form an integral part of—Mondo Verde’s restricted access policy.
- These terms and conditions may only be deviated from if the parties have expressly agreed to do so in writing.
- Wheelchair users or those presenting an Autipas, Hidden Disabilities Sunflower, or European Disability Card will receive a special wristband at the Mondo Verde reception desk.
- Use of the special wristband is entirely at the visitor’s own risk. It is up to the visitor to decide whether to request the special wristband and whether he or she is able to ride an attraction. Mondo Verde reserves the right to deny access to an attraction to visitors wearing a special wristband if it deems this necessary for the safety of the visitor and/or third parties. The special wristband therefore does not guarantee that one can or is permitted to ride all attractions. Furthermore, it does not entitle the wearer to a refund of admission fees.
- With the special wristband, visitors can use the exits at the attractions, which at that time serve as entrances for visitors with disabilities.
- Visitors with disabilities should be able to:
- - Getting on and off the ride;
- - Going through the ride—this includes maintaining a specific sitting position, holding on, and bracing yourself during the ride;
- - Follow verbal and/or visual instructions;
- - Clearing out an attraction.
- The special wristband can only be used once every 15 minutes on the same ride.
- For some attractions, entry is permitted only when accompanied by an adult; for example, a child of a certain height may only ride the attraction if an adult accompanies them. These requirements are listed individually for each attraction at: https://www.wereldtuinenmondoverde.nl/en/attractions/
- Each attraction has its own safety requirements, including rules regarding what is permitted and what is prohibited. These are listed individually for each attraction at: https://www.wereldtuinenmondoverde.nl/en/attractions/
- The use of the special wristband is reserved for visitors with disabilities.
- In the event of fraud, abuse, or misconduct, Mondo Verde reserves the right to deny and/or block access to the park. No refunds will be issued in the event of denial and/or blocking of access.
Conditions for Visitors with non-visual impairments
- When purchasing the entrance fees, the person with a non-visual impairment agrees to the terms and conditions of Visitor with a non-visual impairment and the Park Regulations.
- To ensure that all visitors to Mondo Verde have an enjoyable day, including those with a non-visible disability, these conditions have been established so that we can also offer them accessibility at our attractions.
- These terms and conditions apply to, and form an integral part of, Mondo Verde's restricted visit policy.
- These conditions may only be deviated from if the parties have expressly agreed to this in writing.
- Upon presentation of the Autipas, Hidden Disabilities Sunflower or the European Disability Card, the cardholder will receive a special wristband at the Mondo Verde Reception.
- Use of the special wristband is entirely at the visitor's own risk. It is up to the visitor to decide whether to request the special wristband and whether they are able to participate in an attraction. Mondo Verde reserves the right to deny access to an attraction to visitors wearing a special wristband if it deems this necessary for the safety of the visitor and/or third parties. Therefore, the special wristband does not guarantee access to all attractions. It also does not entitle visitors to a refund of entrance fees.
- The special wristband allows visitors to use the exits at the attractions, which at that time serve as an entrance for visitors with a non-visible disability.
- The visitor with a non-visible disability must be able to:
- Getting on and off the attraction;
- Getting through the ride, think about a specific sitting position, holding on and bracing yourself during the ride;
- Follow verbal and/or visual instructions;
- Evacuating an attraction.
- The special wristband can only be used once every fifteen minutes at the same attraction.
- Some attractions require supervision. For example, a child of a specific height may only ride if accompanied by an adult. These are listed for each attraction at: https://www.wereldtuinenmondoverde.nl/en/attractions/
- Each attraction has its own safety requirements, including mandatory and prohibited rules. These are visible for each attraction at: https://www.wereldtuinenmondoverde.nl/en/attractions/
- The use of the special wristband is reserved for visitors with a non-visible disability.
- In the event of fraud, abuse, or misconduct, Mondo Verde reserves the right to deny and/or block access to the park. In the event of denial and/or blocking, no entrance fees will be refunded.
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