Mondo Verde cooperates with many zoos and therefore sometimes exchanges animals to maintain a healthy animal population. If this happens to your adopted animal, we will notify you afterwards. You may choose another animal to adopt. This also applies if the animal dies unexpectedly or for any other reason the animal disappears from our collection. Unfortunately it is not possible to refund your money.
Sometimes animals may stay in their night enclosures or behind the scenes. This means they are not visible to the public. Of course, this will always be for a period as short as possible.
Adoption is symbolic and not exclusive. Together with other adopters, you contribute to the care of the chosen animal.
Mondo Verde decides on the welfare, health and care of the symbolically adopted animal.
Mondo Verde remains the owner of the symbolically adopted animal at all times.
The adoption contribution is automatically renewed each year by direct debit. By submitting the adoption form, the person authorizes Mondo Verde to collect the contribution of the chosen adoption package each year, until written notice to Mondo Verde, Groene Wereld 10, 6372 PW Landgraaf.
The adoption includes only the items listed with the respective adoption package.
Adoption Packages 6 and 7 include a gift voucher of Mondo Verde. The gift voucher can be spent at the Reception, Tuscan Villa and Alhambra. No money or new gift voucher (with remaining balance) will be returned if there is an outstanding balance.
Adoption Package 7 includes one person's season pass. It will be valid during the adoption period.
Adoption will only take place once payment is received.
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